Terms & Conditions

Artist: Eleanor Crouch t/a Art for Sale Australia (ABN: 65 021 675 592)
Email: artforsaleaustralia@gmail.com • Based in SA, Australia

A 30% non-refundable deposit secures your booking. Work is scheduled after deposit and photo approval.
I create pastel portraits of dogs, cats, and horses from your approved photo.

Please supply several clear, high-resolution, well-lit head/shoulder photos showing true eye colour and key features.
I’ll help you choose; one photo must be approved before I begin. By supplying a photo, you warrant you own it or have permission for me to use it to create the artwork.

Guide price: A4 from AU$300 (final quote depends on subject, size, and framing).
Deposit: 30% on booking (non-refundable).
Balance: 70% due on completion and before dispatch (and before framing, if framing is included).
Payment methods: PayPal (and bank transfer if you offer it).
All prices are in AUD and include GST where applicable.

Typical timeframe: 1–6 weeks from deposit & photo approval, subject to my schedule.
I provide a final photo/video proof for approval.
Includes one round of minor adjustments (e.g., small colour/contrast tweaks). Major changes (pose, background, composition) may incur a fee or require a new commission.

[Choose one:] Framing is included / not included by default. If included, options are Pine, White, or Black timber-painted frames with glazing suitable for pastels.
Pastels are shipped flat and protected; avoid touching the surface.

Australia-wide delivery. Shipping and insurance are quoted at order time and payable by the client.
On receipt, inspect immediately. Report transit damage with photos of the artwork and packaging within 48 hours so I can assist with an insurance claim.
Risk in the artwork passes to you on delivery; I’ll help manage any carrier claims.

Client cancellation: The 30% deposit is non-refundable. If you cancel after work has begun, you agree to pay a reasonable pro-rata amount for work completed to date.
Artist cancellation: If I must cancel due to unforeseen circumstances, I will refund all monies paid, and no further liability will arise.

I (the Artist) retain copyright in the artwork and all images of it.
You receive the original physical artwork and a non-commercial licence to display it privately. Reproduction (prints, merchandise, advertising) requires my written licence.
I may display images of the finished artwork in my portfolio, website, and social media and enter it in exhibitions/competitions. Tell me in writing before booking if you need the artwork kept private.

I only use your personal information to manage your commission, payments, and delivery, or as required by law. I do not sell your data. See my Privacy Notice (if applicable).

Nothing in these terms limits your rights under the ACL. Where a consumer guarantee applies and is not met, you are entitled to a remedy (repair, replacement, or refund) per the ACL.

We’ll try to resolve issues amicably first. These terms are governed by the laws of South Australia.

Agreement
By paying the deposit, you confirm you’ve read and agree to these Terms & Conditions.